Refund & Cancellation Policy
Last updated: October 5, 2026
Effective Date: October 5, 2026 · App Name: Plivex · Contact: plivex.helps@gmail.com
1. Subscription Cancellations
Users can cancel their active Plivex subscription at any time directly through the dashboard account settings or by emailing plivex.helps@gmail.com. Upon cancellation, subscription renewal will be disabled for the subsequent billing cycle.
2. Refund Eligibility
Monthly Plans: Monthly subscription fees are non-refundable once the billing cycle has commenced. Annual Plans: A full refund is permissible within 7 days of initial purchase if no significant invoice generation or automated features have been utilized.
3. Service Outages & Credits
In the event of prolonged system failure attributable directly to Plivex, pro-rated service credits may be assigned to the user's account upon approval from support (plivex.helps@gmail.com).
4. Refund Processing Time
Approved refunds are processed back to the original payment method within 5–7 business days.
Plivex · Made in India 🇮🇳