Refund & Cancellation Policy

Last updated: October 5, 2026

Effective Date: October 5, 2026 · App Name: Plivex · Contact: plivex.helps@gmail.com

  • 1. Subscription Cancellations

    Users can cancel their active Plivex subscription at any time directly through the dashboard account settings or by emailing plivex.helps@gmail.com. Upon cancellation, subscription renewal will be disabled for the subsequent billing cycle.

  • 2. Refund Eligibility

    Monthly Plans: Monthly subscription fees are non-refundable once the billing cycle has commenced. Annual Plans: A full refund is permissible within 7 days of initial purchase if no significant invoice generation or automated features have been utilized.

  • 3. Service Outages & Credits

    In the event of prolonged system failure attributable directly to Plivex, pro-rated service credits may be assigned to the user's account upon approval from support (plivex.helps@gmail.com).

  • 4. Refund Processing Time

    Approved refunds are processed back to the original payment method within 5–7 business days.

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